City Link 311

City Link Live Chat - talk to an agent by text chat

 link to pay bills page
Pay Bills
 City Link - report, request, suggest
Report street light outage
Parking Meter Repair
Parking violation/appeal
Report high grass/weeds
Citizen Suggestion or Comment
Popular Online Service Requests
Sanitation new service
Report trash missed collection
Report recycling missed collection
Report a pot hole
Request dead animal collection

See It - Click It - Submit It - We Fix It

**Try Our City Link 311 Mobile App**

Install the City Link 311 app to your mobile device and report from anywhere!

FREE from the iTunes app store

Search for “CityLink 311” or use this link on your device:

Download for Apple

FREE from the Android marketplace

Search for “CityLink 311” or use this link on your device:

Download for Android

Latest News

Posted: Monday, July 21, 2014
CityLink - July 15, 2014 Effective July 21, CityLink, the city’s 24-hour citizen-service line, will implement new cent...
Posted: Thursday, October 10, 2013
CityLink - Oct. 10, 2013 For the fourth consecutive year, Winston-Salem has been designated a “Citizen-Engaged Com...

Upcoming Events

Notify me of page changes

Receive E-Mail Notification When New Information is Posted on this Page
As a member, enjoy the benefits of MyCityofWS, including your choice of newsletters, and notifications about events and site updates. Login and Manage Your Subscriptions Now.

Citizen Notification System

City Link 311

City Link Information

Phone: 336-727-8000 or 311

Para asistencia en espanol:
(336)727-8000 or 311

TDD/TTY:  711
Fax: 336-747-7400
Email:

311 Operating Hours
Monday-Friday
7:00 a.m. to 7:00 p.m.
Saturday & Sunday
9:00 a.m. to 5:30 p.m.
Closed all Holidays except Good Friday & the day after Thanksgiving
Open: 7:00 a.m. to 7:00 p.m.

Director

City Link improves citizens' access to information and non-emergency city services, while delivering excellent customer service.  

Learn more about us on WSTV!