Rollout News

Rollout News Winter 2015

In This Issue

In this issue

Keep the Stream Clean
Collection Changes for MLK & Easter Holidays
Know When to Roll
New Campaign Reminds Citizens to Bag Their Garbage
Bulky Item Collection Returns in March

Keep the (Recycling) Stream Clean

It is enormously convenient to simply dump all recyclables into the blue rollout cart without having to separate paper, plastic, bottles and cans. But this does NOT mean that you can simply treat your blue rollout cart as another garbage can.

Unfortunately, we see all sorts of non-recyclable items in the blue carts, including hoses, clothes, wires, and much more -- one cart even had parts of a dead bear! When the recycling stream is contaminated, it costs all of us money, because the city has to pay to Waste Management (our recycling partner) to dispose of the non-recyclables.

So remember: put ONLY recyclables in the recycling cart. If you need a refresher course on what you can recycle, our guidelines are posted online. Preparing materials for recycling.

Collection Changes for MLK & Easter Holidays

City offices will be closed Monday, Jan. 19, and Friday, April. 3, to observe Martin Luther King Jr. Day and the Easter holiday. CityLink, the city’s citizen service call center, will be staffed from 7 a.m. to 7 p.m. both days to assist citizens and will be available outside of those hours for water, sewer and other non-911 emergencies.

For the week of Martin Luther King Jr. Day, garbage and recycling will follow the normal schedule. All yard-waste cart collections will be postponed one day.

For the week of the Easter holiday, garbage collections scheduled for Friday will take place on Monday, April 6. Recycling and yard waste collections will not be affected.

A schedule of collection changes for all holidays in 2015 is posted online. For more information call CityLink 311.

New Campaign Reminds Citizens to Bag Their Garbage

The Sanitation Division has teamed up with the city’s Marketing & Communications Department to create a 30-second TV public service announcement and a 30-second radio ad reminding citizens to put their garbage in a bag before they place it in the garbage cart.

The TV PSA features 10 Sanitation workers who run down the issues that arise from unbagged garbage, including litter, odors, and the rats that are attracted to unbagged garbage. The radio spot features two pieces of unbagged garbage “talking” to each other as one plots to escape by being blown out of the garbage truck by a passing breeze.

In addition, Sanitation Director Johnnie Taylor taped a television news short in which he discusses the reasons that the city code requires that all garbage be bagged and the amount of liter that ends up in neighborhoods because of unbagged garbage.

The TV PSA and the news short can be seen through the video on-demand page on the city’s website or on the city’s YouTube channel. The radio spot was sent to select commercial stations and is also one of the messages played when people call the city and are placed on hold.

News short for "Bag Your Trash"

City of Winston-Salem YouTube channel

Bulky Item Collection Returns in March

The city’s annual bulky item pick-up will begin March 2. Through Sept. 4, crews will go through the city street by street, collecting bulky items that garbage crews cannot accept. Furniture, mattresses, appliances, grills, carpet, old toys, and lawn furniture can all be set out.

The city cannot collect televisions, computer equipment, building materials, hazardous waste, tires, cement, cars and car parts, stumps, tanks and oil drums, fire wood or yard waste. Do not mix bulky items with yard waste, recyclables or brush.

Bulky item collection is for single family residences, not businesses or apartments. The Sanitation Division will mail post cards in advance to let home owners know when bulky item collection will be held in their neighborhood. Crews will go through each neighborhood only once. To ensure collection, items must be at the curb by 6 a.m. the Monday of your collection week.

To find out your collection week, go to and use the link for online address lookup.

Rollout News 2015

For more information about these stories, or to report problem or request services, call City Link at (336) 727-8000 or 311 in Winston-Salem or use the 311 Live Chat icon below to connect with a City Link Agent.

Connect with Us

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City Government

Allen Joines

City Council
Vivian H. Burke, Mayor Pro Tempore
Denise D. Adams
Dan Besse
Robert C. Clark
Molly Leight
Jeff MacIntosh
Derwin L. Montgomery
James Taylor, Jr.

City Manager
Lee D. Garrity

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