Rollout News

Rollout News March 2016

In This Issue

In this issue

Bulky Item Collection Returns in March
Keep the Stream Clean
Winter Weather and Sanitation Collections
Collection Changes for Easter and Memorial Day holidays
Know When to Roll

Bulky Item Collection Returns

The city’s annual bulky item pick-up will begin Feb. 29. Through Sept. 2, crews will go through the city street by street, collecting bulky items that garbage crews cannot accept. Furniture, mattresses, appliances, grills, carpet, old toys, and lawn furniture can all be set out.

The city cannot collect televisions, computer equipment, building materials, hazardous waste, tires, cement, cars and car parts, stumps, tanks and oil drums, fire wood or yard waste. Do not mix bulky items with yard waste, recyclables or brush.

Bulky item collection is for single family residences, not businesses or apartments. The Sanitation Division will mail post cards in advance to let home owners know when bulky item collection will be held in their neighborhood. Crews will go through each neighborhood only once. To ensure collection, items must be at the curb by 6 a.m. the Monday of your collection week.

To find out your collection week, go to and click on the link for online address lookup.

Keep the Stream Clean

It is enormously convenient to simply dump all recyclables into the blue rollout cart without having to separate paper, plastic, bottles and cans. But this does NOT mean that you can simply treat your blue rollout cart as another garbage can.

Unfortunately, we see all sorts on non-recyclable items in the blue carts, including hoses, clothes, wires, and much more -- one cart last year even had parts of a dead bear! When the recycling stream is contaminated, it costs all of us money, because the city has to pay to Waste Management (our recycling partner) to dispose of the non-recyclables.

So remember: put ONLY recyclables in the recycling cart. If you need a refresher course on what you can put in your cart, read our guidelines for recycling.

What to put in the recycling cart!

Winter Weather and Sanitation Collections

Thank you for your patience with us during the winter storm in January. As you know, the storm played havoc with our sanitation collections. There are several reasons for this, starting, of course with the road conditions. Even when the main streets are clear, icy side streets can make driving hazardous and footing treacherous for our crews.

We can’t control the weather, but when winter storms strike, we do our best to ensure that Sanitation collections resume as soon as possible. Thank you for your patience.

*** Check our Facebook page, Twitter, or the city website news page for collection changes and updates! ***

Collection Changes for Easter and Memorial Day holidays

Easter (observed Friday, March 25): Garbage collections scheduled for Friday, March 25, will be held Monday, March 28. All other garbage collections the week of April 21, as well as yard-waste and rollout recycling collections, will not be affected.

Memorial Day (observed Monday, May 30): All yard-waste and red week recycling collections the week of May 26 will be postponed one day: Monday on Tuesday, Tuesday on Wednesday, etc. There will be no change in garbage collections.

A schedule of collection changes for all holidays in 2016 is posted online at For more information call CityLink 311.

Know When to Roll

Don’t be caught unawares when Sanitation collections are affected by holidays. A printable version of the 2016 holiday collection calendar is posted online at The calendar a listing of holiday collection changes for garbage, recycling and yard-waste carts. It also has the Red Week and Blue Week collection schedules for rollout recycling.

Citizens without access to a printer can call CityLink at 311 or 336-727-8000 and request that a calendar be mailed to them.

Citizens who do not remember their collection days can look it up through Sanitation’s online service finder.

Rollout News 2016

For more information about these stories, or to report problem or request services, call City Link at (336) 727-8000 or 311 in Winston-Salem or use the 311 Live Chat icon below to connect with a City Link Agent.

Connect with Us

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City Government

Allen Joines

City Council
Vivian H. Burke, Mayor Pro Tempore
Denise D. Adams
Dan Besse
Robert C. Clark
Molly Leight
Jeff MacIntosh
Derwin L. Montgomery
James Taylor, Jr.

City Manager
Lee D. Garrity

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