Winston-Salem/Forsyth County Utilities

News and Updates

Temporary Suspension of Water & Sewer Connection Installation Requests

Utilities Field Operations will temporarily suspend accepting any new water and sewer connection installation requests from January 1, 2019 through March 1, 2019. During this time, our priority will be to maintain and repair broken pipes during the cold weather. If new connections are needed, please use a utility contractor.

System Development Fees

On July 20, 2017, the North Carolina General Assembly adopted an act to provide for uniform authority to implement system development fees for public water and sewer systems throughout the state. House Bill 436 amended Chapter 162A of the General Statutes, adding "Article 8, System Development Fees" to define requirements for implementing water and sewer system development fees for local government units.

On June 11, 2018, the City/County Utility Commission (CCUC) approved new Water and Sewer System Development Fees, effective May 1, 2019. Fees will be determined by meter size per the following schedule:
WSFC Utilities System Development Fees effective May 1, 2019

Winter Weather Preparedness

As temperatures drop, Winston-Salem/Forsyth County Utilities is urging customers to prepare their homes, especially pipes for colder weather. For more information on how to winterize your pipes, click here.

Elledge Plant Wins Regional Award

The Archie Elledge Waste Water Treatment Plant received the 2017 Wastewater Treatment Plant Operation & Maintenance Excellence Award, a highly sought-after regional honor. It recognizes the plant for outstanding operation and maintenance (O&M) efforts and for the best use of its resources. Learn more.

Team at Elledge plant

View groundwater presentation

View Water Quality presentation to council committee

Little Creek Outfall Improvement Project

Water and Sewer Rates

Solid Waste Landfill Operations Rate Increase Effective July 1, 2018 [pdf/1p]

Landfill Operating Hours

Landfill Holiday Operating Hours for 2018-19 [pdf/1p]

Latest News

Posted: Tuesday, December 11, 2018
Due to the hazardous conditions on residential streets all garbage, recycling and yard-waste collections have been canceled f...
Posted: Monday, December 10, 2018
Operations Department - Dec. 10, 2018 Due to the hazardous conditions on residential streets all garbage, recycling and yard...
Posted: Sunday, December 9, 2018
Operations Department - Dec. 9, 2018 Due to the winter storm all garbage, recycling and yard-waste collections have been can...
Posted: Sunday, December 9, 2018
Utilities Department - Dec. 9, 2018 The monthly meeting of the City/County Utility Commission, scheduled for Monday, De...

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