Utilities News

Utilities - August 9, 2017

Some Utilities Division customers who live in the Tobaccoville area may notice a temporary discoloration in their water either Friday, Aug. 11, or early next week when the water tank at 7845 King-Tobaccoville Road is taken out of service for up to seven to 10 days to inspect the interior of the tank. The exact timing will be determined upon completion of preparatory work.

When the tank is taken out of service and placed back into service, changes in flow patterns in the water distribution system may temporarily result in discolored water that appears red, brown or yellow. The potential areas that could be affected are Doral, Mizpah Church, and Shore roads in Tobaccoville and the vicinity of Ziglar Road in Winston-Salem, including portions of the North and Northwest wards.

Citizens who experience discolored water should refrain from washing clothes as any discolored water could stain light-colored clothing. Although the water may appear discolored, it remains safe.

This work is part of the Utilities Division’s on-going tank management program. To minimize the impact on customers, Utilities Division personnel will flush the water lines during the changeover. Citizens can assist the Utilities Division by reporting discolored water to CityLink at 311 or 727-8000. This will allow Utilities personnel to prioritize their flushing efforts.

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