Utilities Department Organizational Chart [pdf/28p] - Updated December 2018

Message from the Director:

Courtney Driver

Winston-Salem/Forsyth County Utilities is directly connected to the success of our region. Providing safe drinking water, treating wastewater, and managing solid waste has always been the foundation of Winston-Salem/Forsyth County Utilities. Our focus is on technology and innovation, reliable infrastructure, stewardship of the environment, and meeting the needs of our customers and stakeholders.

Every day, the smooth operation of our department relies upon:

  • Support from the City of Winston-Salem, Forsyth County, and the City/County Utility Commission
  • A team of employees dedicated to executing our mission
  • Extensive, modern, and well-maintained infrastructure
  • Efficient operations
  • Satisfied customers and engaged stakeholders 

When you turn on the tap, flush the toilet or throw something away, you probably don't think about where it comes from or where it goes. That's our job and we're proud to provide these crucial services for our community.

Courtney Driver. P.E., Utilities Director

CityLink logo

Contact CityLink Online or call 311 or 336-727-8000 to:

  • Request New Service
  • Report a Problem
  • Send a Suggestion or Comment


, Sr. Administrative Assistant, 336-747-7307

Position Vacant (apply), Deputy Director

, Senior IS Analyst

, IS Analyst

, Utilities IS Project Coordinator

, GIS Coordinator

, Engineering Technician

, Utilities Public Information Officer

, Utilities Services Communications Coordinator

, Assistant Director/Business Services

, Utilities Business Analyst

, Senior Financial Analyst

, Senior Financial Analyst

, Capital Projects Engineer

Asset Management Engineer

, Civil Engineer

, Civil Engineer

, Senior Civil Engineer

, Plans Examiner

, Plans Examiner

Meter Shop

, or call 336-771-5130.

, Customer Service Field Manager

Solid Waste

or call CityLink 311 or 336-727-8000.

, Assistant Utilities Director, Solid Waste

Solid Waste Administration Supervisor

Solid Waste Operations Supervisor

, Weighmaster Supervisor

Utilities Field Operations

or call 336-650-7654.

, Field Operations Manager

, Field Services Engineer

, Assistant Field Operations Manager

Utilities Supervisor

, Utilities Supervisor

, Utilities Supervisor

Wastewater Collection System Supervisor

, Utilities Supervisor

, Utilities Supervisor

, Utilities Supervisor

Water Treatment

or call 336-945-1179.

, Water Treatment Superintendent

, Senior Water Treatment Plant Supervisor

, Senior Water Treatment Plant Supervisor

, Senior Water Treatment Plant Supervisor

, Utilities Maintenance Supervisor

, Water Treatment Senior Chemist

, Water Treatment Senior Chemist

Wastewater Treatment

or call 336-397-7613.

, Wastewater Treatment Plant Superintendent

Assistant Wastewater Treatment Plant Superintendent

, Senior Plant Supervisor

, Senior Plant Supervisor

, Dryer Facility Supervisor

, Utilities Laboratory Plant Supervisor

, Wastewater Maintenance Supervisor

, Electrical Supervisor

, Instrumentation Technology Manager

, Warehouse Supervisor / Warehouse Services

, Industrial Waste Plant Supervisor

, Industrial Waste Senior Chemist

, Industrial Waste Chemist / Grease Compliance Officer

, Industrial Waste Control Engineering Technician

, Industrial Waste Control Technician

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