City News

Transportation Department - Oct. 9, 2019 

Electric scooters are scheduled to reappear in Winston-Salem on Friday, Oct. 11, when Zagster, in partnership with Spin, will put out 100 Spin scooters for public use. A second company, VeoRide, has filed an application with the city and plans to begin operations at the end of October.

Dockless scooters for rent can only be used between the hours of 6 a.m. and 9 p.m. and only by those 16 and older, under an ordinance the city council adopted in March. Other provisions in the ordinance include:

  • Scooters cannot be used on sidewalks, on greenways, in Old Salem or in public parks.
  • Scooters are considered vehicles and must obey stop lights, stop signs and all other traffic laws. 
  • Scooters must yield to pedestrians in the public right-of-way.
  • Scooters cannot be left where they will block sidewalks, driveways or curbside parking.

Scooter users are encouraged to wear helmets.

Rental rates are set by the scooter companies and are not subject to city review. Companies are responsible for maintaining their equipment and responding to customer complaints. Residents who need customer service for the Spin scooters should call 888-249-9698 or send an email to support@spin.pm.

Contact information for the shared mobility companies that are authorized to operate in Winston-Salem, along with the rules for use, will be posted at CityofWS.org/SharedMobility.

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