Welcome to the City of Winston-Salem's electronic water/stormwater bill payment and customer service web page. To login, enter your:

• Account Number (from the top of your statement)
• PIN (the last 4 digits of your Customer number from your statement)

Once logged in, you can:

• See account information
• View your bill
• Make a payment
• Request a service disconnect
• Request an investigation of meter reading (higher-than-normal consumption of water)
• Correct account information
• Add additional service locations to your account
• Start or stop irrigation service
• Send a general comment